Terms and Conditions

TO ENSURE PROMPT DELIVERY

Please include the following information on all orders:

  • Your midwestarboristsupplies.com Account Number (if applicable)
  • Bill To and Ship To addresses
  • Method of payment
  • Special shipping or billing instructions

BILL TO/SHIP TO ADDRESS

Please complete both sections, or have addresses handy when you order. It helps us process your order efficiently.

METHOD OF PAYMENT

If you’re paying by credit card you’ll need your card number and expiration date when you order. We gladly accept AMERICAN EXPRESS, VISA, MASTERCARD, or DISCOVER cards for purchases. If you have established a credit account with midewestarboristsupplies.com, we will bill you. Our credit terms for approved accounts are net 30 days, 1 1/2% monthly finance charge on unpaid balances after 30 days.

SPECIAL INSTRUCTIONS

Be sure to include any special instructions, such as if you need a specific delivery time.

PHONE ORDERS

Call our office at 1-800-423-3789 to place your order from 8:00 – 5:00 eastern standard time (Mon-Fri).

FAX ORDERS

Include your shipping and billing addresses, item number, and quantity and fax your order to our office 24-hours a day at 1-616-456-8040.

MAIL ORDERS

Include the shipping and billing addresses, item number, and quantity. Call for freight charges.

Send MONEY ORDER ONLY to:

Midwest Arborist Supplies

1730 Olson NE Suite A,

Grand Rapids, MI 49503

E-MAIL

Send request for sales information and assistance or catalogs to info@midwestarboristsupplies.com.

TERMS & CONDITIONS OF SALE

All shipments FOB our warehouse.

  • Credit Terms – Approved accounts only – Net 30 days. 1 1/2% monthly finance charge on unpaid balances after 30 days.
  • Orders accompanied with check for payment may be subject to a seven day holding period before shipment.
  • Returns: All material returned for credit must be cleared through our office before credit or replacement is issued. A restocking fee of 20% may apply. Returns must be made within 30 days of purchase. Due to the nature of our product line, certain items cannot be returned for credit. Contact midwestarboristsupplies.com for details.
  • Prices are subject to change without notice.
  • If depicted item is not available, an item of similar quality and construction may be substituted.
  • WARRANTY DISCLAIMER Seller does not have specific information concerning how the products sold in this catalog will be used and does not know the details concerning the packaging, handling or procedures which may be employed in association with any particular product sold in this catalog. Buyer is solely responsible for determining the adequacy of each product sold herein for the particular use or uses to which they are applied. Any misstatements, errors or omissions made by Seller in the advertising of the products shall not create any liability for Seller. Seller does not assume responsibility for compliance with any Federal, State or Local laws, rules, ordinances or regulations. Seller disclaims any implied or expressed warranties, including warranties of fitness and merchantability. In no event shall Seller be liable for any claim for incidental or consequential damages arising out of or in connection with the manufacture, sale, delivery or use of any product described in this catalog. Seller’s liability in all events is limited to, and shall not exceed the purchase price paid for any product.

To place a phone order please call 1-800-423-3789